Our Mobility Solutions stores were up for an award at the prestigious Access and Mobility Professional (AMP) Awards last night. We were runner up in the Dealer of the Year (North) category.
Three members of the team were attending the ceremony at 113 Chancery Lane in London. The ceremony also included several speakers and a panel discussion with several prominent figures in the industry.
The AMP website explains why Mobility Solutions were nominated stating, “Scotland’s largest Motability dealer, the firm was placed in the top five retailers on the scheme for customer service in Q1 of 2019. Its two locations employ 15 members of staff, who have achieved an NPS score of 97”.
The other finalists in the category were Dolphin Mobility Yorkshire And Cumbria, Millercare, Eden Mobility, ScootaMart with Millercare taking the award on the night.
To be nominated in awards like this is testament to the hard work and dedication of the staff at Mobility Solutions. Their NPS score reached 100 for the month of September and they continue to provide an informed and compassionate service to every customer who contacts them.